Privacy policy
Data controller
Franck Bodo, sole trader, 16 allée des Cottages, 60500 Chantilly, France (despierresalacheville@gmail.com), see the legal notice.
Data collected
- Account information: first and last name, email, phone
- Delivery and billing addresses
- Order history
- Newsletter subscription email
- Browsing data (cookies, see below)
Purposes and legal bases
- Processing and delivering orders, managing the customer account (performance of the contract)
- Issuing and keeping invoices (legal obligation)
- Sending the newsletter (consent, which can be withdrawn at any time)
- Keeping the website secure and working (legitimate interest)
Recipients
Your data is never sold or rented. It is accessible to the seller and its technical providers: hosting (OVH, in France), payment ([to be completed]) and delivery ([to be completed]). No bank details are stored on the website.
Retention
Customer account: for the life of the account, then 3 years after the last activity. Invoices: 10 years (legal obligation). Newsletter: until you unsubscribe.
Cookies
The website uses cookies required for it to work (session, cart, your cookie choices). Audience measurement or marketing cookies are only set with your consent, which you can change at any time from the cookie banner.
Your rights
Under the GDPR, you may access, rectify or erase your data, request its portability, object to or restrict its processing, by writing to: despierresalacheville@gmail.com. You may also lodge a complaint with the CNIL (www.cnil.fr).